Fix the system. Unlock Your revenue.
We audit your RevOps engine and deliver a prioritized roadmap
(One you can actually execute)
THE PROBLEM
Your revenue engine shouldn’t run on vibes.
Why isn’t pipeline converting?
Which dashboard is actually right?
Why do reps avoid the CRM?
Why do Marketing and Sales disagree on lifecycle definitions?
Why does everything break when we add headcount?
Whether the issue is strategic, operational, or technical — we help you see what’s working, what’s broken, and what to fix first.
THE SOLUTION
CHOOSE YOUR AUDIT
01
RevOps Audit
BEST FOR:
Teams that need full GTM clarity
SCOPE:
Strategy → Process → Tools → Data → Enablement
TIMELINE:
2–5 weeks
OUTCOME:
Full GTM maturity baseline + prioritized roadmap
A structured analysis of your go-to-market (GTM) operating model so you can clearly see what’s working, what’s broken, and what to fix first. We evaluate your current state across Strategy, Process, Tools, Data, and Enablement, then deliver a prioritized roadmap your team can execute.
This isn’t a “here are 47 observations” report. It’s a prioritization engine—identifying what has the highest ROI, what’s creating the most operational drag, and what to do next.
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We assess your GTM system across five workstreams (and the order matters):
Strategy
We evaluate whether your GTM strategy is documented, aligned, and usable by the people executing it—across things like ICP/segmentation, funnel design, targets/capacity assumptions, and planning.Process
We examine how work moves through your customer journey—from first touch to closed-won to renewal/expansion. That includes stage definitions, handoffs, operating cadence, and whether your teams are executing one shared playbook or three different interpretations.Tools
We review your tech stack (not just your CRM) and how it supports your strategy and processes. We look for tool overlap, broken integrations, workflow gaps, and places where your systems are creating manual work—or leaking leads.Data
We assess whether your data is trustworthy and decision-ready: field hygiene, definitions, duplication, attribution, reporting foundations, and whether you have a true source of truth. If your inputs are unreliable, your dashboards are fiction.Enablement
We evaluate how you reinforce the playbook: skills, tooling proficiency, onboarding, and the feedback loops that keep teams aligned and performance consistent.
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The Framework
Domestique’s RevOps framework is built on five workstreams:
Strategy → Process → Tools → Data → Enablement
Because:
If the strategy isn’t written down, it doesn’t exist.
Process is how you execute strategy.
Tools should support process (not dictate it).
Data comes from your tools and only matters if it drives decisions.
Enablement is how you make the whole system stick.
The audit also maps your organization to your RevOps Lifecycle Maturity—so you know whether you’re in Build, Grow, or Scale, and what “good” should look like at your stages.
Our Process
Step 1 — Kickoff + Alignment
We align on goals, scope, systems, stakeholders, and what “good” looks like for your growth stage.
Step 2 — Stakeholder Interviews
We meet with GTM leaders and the people doing the work every day. We ask open-ended questions to uncover where the system breaks in reality—not just on paper.
Step 3 — Systems + Data Review
We review your tools, workflows, and reporting foundations. We validate what we heard in interviews against what the data and systems can actually support.
Step 4 — Scoring + Prioritization
We score each area (what’s healthy, what needs attention, what’s broken), identify risks and quick wins, and run a level-of-effort vs. impact prioritization so you know what to do first.
Step 5 — Readout + Roadmap
We deliver a clear current-state summary, your maturity baseline, and a prioritized roadmap. For deeper audits, we also include project plans so execution can start immediately.
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Your Side (typical)
Executive sponsor (CEO/CRO/COO)
Marketing, Sales, and Customer Success leadership
Ops/System owners (RevOps, Marketing Ops, Sales Ops, CS Ops)
Frontline reps/managers (BDR/SDR, AEs, CSMs) to pressure-test what’s real
Domestique Side
A senior RevOps lead plus the right specialists depending on scope—often including:
Revenue Operations Analysts
Marketing Ops, Sales Ops, CS Ops
GTM Systems Architects
HubSpot and/or Salesforce admins
Data/attribution/reporting expertise (as needed)
We keep the team lean, but full-stack—so findings are both strategic and technically grounded.
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Clear summary of your current GTM operating model (what’s working, what’s not, and why)
RevOps Lifecycle Maturity baseline (Build/Grow/Scale) and key gaps by workstream
Risks and revenue leaks (process, tooling, data integrity, reporting)
Prioritized roadmap based on ROI and level of effort
For Deep Dive audits: project plans to move from diagnosis to execution
For CRM audits: workflow, automation, and setup recommendations
02
SALESFORCE Audit
BEST FOR:
Teams struggling with Salesforce complexity or trust
SCOPE:
Architecture, automation, data quality, reporting
TIMELINE:
4–5 weeks
OUTCOME:
Salesforce health score + technical roadmap
Reviews your Salesforce org to identify what’s slowing revenue execution, undermining data trust, or creating operational risk. We evaluate architecture, objects and fields, automation, integrations, pipeline management, reporting, and governance—then deliver a prioritized roadmap to improve performance and maintainability.
The goal: reduce technical debt, increase adoption, and make Salesforce a reliable foundation for growth.
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Org Architecture & Core Configuration
We review the foundation:
A) Objects (standard + custom), record model, and relationships
B) Field strategy: required fields, hygiene, naming, and duplication
C) Record types, page layouts, Lightning app design, and usability
D) Managed packages and technical debt (where relevant)
Lead-to-Cash Process Alignment
A) We assess whether Salesforce matches how revenue actually happens:
B) Lead, Contact, Account, and Opportunity flow
C) Pipeline stages, definitions, exit criteria, and handoffs
D) Forecasting approach (categories, rollups, methodology)
E) Ownership logic and territory/assignment considerations (where relevant)
Automation and Workflow Health
We inventory and evaluate:
A) Flows, validation rules, process builders/workflows (as applicable)
B) Conflicts, redundancies, brittle logic, and unintended consequences
C) Automation governance and maintainability
Data Quality and Integrity
We assess whether the data can support decision-making:
A) Duplication, normalization, and identity resolution patterns
B) Required-field strategy vs. data completeness reality
C) Data enrichment, routing logic, and lifecycle consistency
D) Migration artifacts or legacy structure that creates reporting errors
Security and Permissions
We review how access is managed and where risk exists:
A) Roles, profiles, permission sets, sharing rules
B) Admin controls, least-privilege gaps, and operational friction
C) Governance for changes and deployments (at the level appropriate to your org)
Integrations and Data Flows
We map what connects to Salesforce and how data moves:
A) Marketing automation, enrichment, billing/finance, support, product usage, etc.
B) Field mappings, sync rules, error points, and ownership/source-of-truth decisions
C) Where integration behavior is undermining data quality or reporting
Reporting & Analytics
We validate whether your reporting is trustworthy and useful:
A) KPI definitions and alignment across dashboards
B) Report architecture, pipeline coverage, conversion rates, and forecasting accuracy
C) “Executive truth” vs. “team truth” gaps—and how to fix them
Governance & Enablement
We evaluate what keeps the org healthy over time:
A) Admin intake process, backlog prioritization, and change control
B) Documentation and operational standards
C) Enablement and adoption levers that improve data quality and consistency
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Our Framework
We audit Salesforce through a RevOps lens:
Strategy → Process → Salesforce Configuration → Data → Enablement
Our goal is not perfection—it’s a Salesforce org that is:
easy to use
hard to break
trusted for reporting
aligned to the way your GTM team actually operates
Our Process
Step 1 — Kickoff + Alignment
We confirm scope (Sales Cloud only vs. broader), success criteria, and reporting priorities.
Step 2 — Stakeholder Interviews + Journey Mapping
We interview leaders and frontline teams to map reality vs. the system design.
Step 3 — Org Review + Technical Inventory
We review objects, fields, layouts, automation, permissions, and integrations.
Step 4 — Data & Reporting Validation
We validate the integrity of pipeline metrics, forecasting, conversion reporting, and dashboard assumptions.
Step 5 — Findings + Prioritization
We produce a clear scorecard and prioritize fixes by impact, effort, and risk.
Step 6 — Executive Readout + Roadmap
You get a roadmap designed for execution—not a theoretical list of issues.
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Your Team
Executive sponsor (CRO/COO/CEO)
Salesforce Admin / RevOps
Sales leadership (SDR/AE/Rev leadership)
Marketing Ops (if integrated)
CS Ops / Support Ops (if relevant)
IT/Security stakeholder (as needed)
A handful of frontline users for workflow validation
Domestique Team
Senior RevOps lead
Salesforce solutions architect / admin
Data + reporting specialist (as needed)
Integration specialist (as needed)
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Salesforce current-state assessment and “health” scorecard
Key risks and friction points (usability, automation conflicts, data integrity)
Integration and data flow map + source-of-truth recommendations
Reporting and forecasting reliability findings
Prioritized roadmap (quick wins + foundational projects)
Optional: project plans to accelerate implementation
03
HUBSPOT Audit
BEST FOR:
Teams with lifecycle, attribution, or automation friction
SCOPE:
Data model, lifecycle stages, workflows, integrations, reports
TIMELINE:
4–5 weeks
OUTCOME:
HubSpot health score + cleanup roadmap
An end-to-end review of your HubSpot portal to uncover what’s helping growth, what’s creating friction, and where data or reporting may be at risk. We assess your setup across data model, lifecycle stages, pipelines, automation, integrations, reporting, and governance—then deliver a prioritized roadmap your team can execute.
It’s not a generic checklist—it’s a practical plan to align HubSpot with how your GTM team actually operates.
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Data Model & Structure
We review how your portal is structured and whether it supports your GTM motion:
A) Objects (standard + custom), associations, and record architecture
B) Properties, required fields, naming conventions, and field hygiene
C) Duplicate management, data consistency, and segmentation reliability
D) Lifecycle stages and definitions aligned to your funnel
Marketing Hub Foundations (if applicable)
We assess the building blocks that drive inbound performance:
A) Forms, routing logic, lists, lead capture flows
B) Campaign tracking and UTM governance
C) Email setup, subscription types, consent/GDPR alignment, deliverability risks
D) Ads/paid integrations and tracking consistency
Sales Hub Foundations (if applicable)
We evaluate whether HubSpot accelerates selling or slows it down:
A) Pipelines, deal stages, required fields, and stage exit criteria
B) Lead routing, assignments, SLAs, and response-time workflows
C) Sequences, templates, playbooks, tasks, and rep workflows
D) Forecasting approach and pipeline visibility
Service Hub Foundations (if applicable)
We review how customer operations are tracked and managed:
A) Tickets, pipelines, handoffs, and lifecycle transitions
B) SLAs, automation, and customer experience consistency
C) CS reporting and operational visibility
Automation & Workflows
We inventory and evaluate automation for:
A) Workflow logic, conflicts, redundancies, and unintended consequences
B) Enrollment triggers, suppression logic, and auditability
C) Operational complexity and maintainability
Integrations & Data Flows
We map what connects to HubSpot and how data moves:
A) Native integrations + middleware (e.g., Zapier, Make, Hightouch, etc.)
B) Field mappings, sync rules, ownership logic, and failure points
C) Source-of-truth decisions and system boundaries
Reporting & Attribution
We validate whether your dashboards match reality:
A) Funnel reporting foundations and lifecycle mapping
B) Attribution setup and limitations (and how you’re using it today)
C) KPI definitions, dashboard sprawl, and executive reporting reliability
Governance, Permissions, and Enablement
We assess how you keep HubSpot clean over time:
A) Teams, permissions, admin controls, and change management
B) Documentation, onboarding, training, and operational cadence
C) What’s missing for HubSpot to stay healthy as you scale
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Our Framework
We audit HubSpot through a RevOps lens:
Strategy → Process → HubSpot Configuration → Data → Enablement
Because your portal should be an expression of your GTM system—not a patchwork of one-off requests. Our goal is to align HubSpot to the way you sell, market, and service customers today, while building a foundation that still works when headcount and volume increase.
Our Process
Step 1 — Kickoff + Success Criteria
We align on goals, scope (Marketing/Sales/Service Hubs), and the metrics that matter.
Step 2 — Stakeholder Interviews + Workflow Walkthroughs
We talk to leaders and frontline users to identify where HubSpot breaks in real life.
Step 3 — Portal Review + Configuration Inventory
We review objects, properties, pipelines, automations, permissions, and integrations.
Step 4 — Data & Reporting Validation
We validate the integrity of lifecycle reporting, attribution, funnel performance, and dashboards.
Step 5 — Findings, Scorecard & Prioritization
We deliver a clear scorecard, identify quick wins vs. structural fixes, and prioritize by impact and effort.
Step 6 — Readout + Roadmap
You get a roadmap your team can execute—plus optional project plans if you want us to stay involved.
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Your Team
Executive sponsor (CRO/COO/CEO)
RevOps / HubSpot Admin
Marketing Ops + Demand Gen lead
Sales leadership (SDR/AE)
CS/Support leadership (if Service Hub is in scope)
A few frontline users to pressure-test workflows
Domestique Team
Senior RevOps lead
HubSpot solutions architect / admin
Data + reporting specialist (as needed)
Integration specialist (as needed)
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HubSpot current-state assessment and “health” scorecard
Lifecycle + funnel definition alignment recommendations
Inventory of automation + highest-risk workflows
Integration/data flow map + source-of-truth recommendations
Reporting and attribution findings (what to trust, what to fix)
Prioritized roadmap (quick wins + foundational projects)
Optional: project plans to move from diagnosis to execution
THE EXECUTION
WHAT HAPPENS AFTER THE AUDIT
Most teams use the audit in one of three ways:
Execute internally
Engage us for scoped implementation
Extend into fractional RevOps support